Kokua Line: How do I get refund from Harris Jewelry?
Question: Did Harris Jewelry ever have stores in Hawaii? Read more
Kokua Line answers the Hawaii community’s most asked questions. Got a question? Find out how you can submit it to be featured.
Question: Did Harris Jewelry ever have stores in Hawaii? Read more
Question: Will the HNL Tool Library ever reopen? It closed when Re-use Hawai‘i closed in August. Read more
Question: What is the schedule for Honolulu City Lights? We have guests coming in who might enjoy it. Also, where can we find information about other Christmas parades? Read more
Question: Are the Christmas ship-by dates in the Postal Service mailer correct? I thought Hawaii was earlier. Read more
The Social Security Administration will soon require most customers to schedule an appointment for in-person service. Read more
Question: At least before the Board of Water Supply raised water rates, they had a bunch of community meetings where people could vent their concerns. This plan for the big sewer fee increase from the city came out of nowhere as far as I am concerned. Read more
Throughout the year, readers remind us that even the smallest kindness resonate. Read more
Detailed instructions on seeking entry to Bellows for friends from Canada or other countries are posted online. Read more
A reminder for all air passengers: When packing, start with an empty bag. Many a prohibited item has been found in the bag of a traveler who swore they didn’t know it was there. Read more
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There is a community recycling event coming up in Kahuku that will accept a variety of items, including two boxes of documents to shred per vehicle. Read more
Question: If I buy a car from an active- duty military member who is exempt from Hawaii vehicle weight taxes, will I have to pay those registration fees when I transfer the title? I’m not in the military. Read more
Question: Recently it was printed that if you buy a car from someone who didn’t keep the registration up to date the new owner has to pay the back taxes to register the car (https://808ne.ws/3US7xTX). It said appeals are possible. How do I file an appeal? Read more
Question: This is my first year on Social Security. Do I have to update any forms to get the COLA? I think this is a scam, but I thought I should check. Read more
Question: The city said its proposed transit fare hike doesn’t include any increases for HOLO card riders in the adult category, but it also said the monthly pass rate for adults would go up. My adult monthly pass is a HOLO card! Would it go up or not? I only ride TheBus. Read more
Question: Regarding the proposed Ala Wai bridge, how much is that going to cost? Also, will you print where and when the public meetings are? Read more
Question: Do the police take your name in the new survey? Read more
Question: The pedestrian and bike bridge going over the Ala Wai Canal has surprisingly been totally out of the news. Is the project still a go? I hope so. Read more
Question: Regarding Oahu’s proposed sewer fee hikes, why can’t the wastewater division receive funding from the city’s general fund to offset the impact on customers? Read more
Question: Is there a grace period for an expired license? Read more
Question: The Oct. 18 column (808ne.ws/4ebVEyQ) mentions only one intersection getting the right-turn green arrow onto Ala Moana Boulevard, but there are others that need it too. Will an arrow be installed at other intersections where right on red is no longer allowed? Or might the DOT revert to right-turn-on-a-red light being allowed at any of the intersections along Ala Moana Boulevard where they took it away? Read more
Question: Regarding the new youth climate council, will everyone who volunteers get to be on this, or is there a selection process? If the latter, what is the basis for selection? Read more